Wholesale Safety
Return Policy

1) After placing an order, a confirmation will be sent to you verifying your order and pricing. If you do not receive an acknowledgment or disagree with any pricing, please notify Wholesale Safety within 24 hours. If we do not hear from you, it will be understood that all parties are in agreement with all terms of the order confirmation.

2) All special orders must be in writing and may be subject to price increases by the manufacturer. Any returns made for special orders are also subject to the manufacturer’s approval and/or return policies. Customers are to pay all FOB charges on special order invoices.

3) For all products being returned, contact customer service for an RMA. Any and all products being returned must be done within 30 days from the date of receipt. A 20% restocking fee will be assessed.

4) All damaged shipments must be refused at your dock and recorded by the driver at the time of delivery. You will need to notify our office (via e-mail or fax) within 24 hours of such refusal, or your claim may not be accepted.

5) Any accounts with outstanding invoices 45 days past the invoice due date will be put on hold until your account has been brought to a current status. A 1.5% service fee will be assessed to any invoice past 30 days from the invoice date.

6) Free Freight policy will continue with purchases over $1000 and payment received by 30 days. If payment is not received in 30 days, it will be your responsibility to pay the freight. All invoices will now have the freight dollars included in the total.

7) It is your responsibility to notify us if you have not yet received a current invoice for a Purchase Order that has been fulfilled.

8) Discounts will not be accepted on your account if there are any aged receivables older than 30 days from the invoice due date.

9) Credit card payments at the time of order will not be subject to a handling fee. However, if payment is made after time of order a handling fee of 3% will be incurred.

10) Please notify all areas of your accounting department of our current address:
Continental Western Corp.
P.O. Box 2418
San Leandro, CA 94577